Initial appointments for assessment will be 60 minutes. Your psychologist or coach will ask you a range of questions and may ask you to fill out some short questionnaires. This will help identify the best way to help you.
All other appointments will be up to 50 minutes. Sometimes your psychologist or coach might ask you to do homework during the week such as reading, writing notes or a journal, exercise and other lifestyle habits. These activities will help you get the most from counselling or coaching experience.
Counselling fees must be paid at the time of your appointment or prior to your appointment. Payment can be made in cash or online banking.
If you are experiencing significant mental distress including anxiety, depression, PTSD, trauma or substance abuse related issues you may be eligible for a subsidy for psychological services. This is known as a Medicare Rebate. If you think this applies to you please talk to your GP about the Better Access initiative before making an appointment. If you qualify your GP will give you a Mental Health Care Plan. You will need to give a copy of this to your psychologist to be able to claim your Medicare Rebate.
If you need to cancel an appointment or reschedule please contact us as soon as possible.
If an appointment is not attended and no notification has been given you will be charged the full cost of the appointment.
Appointments cancelled within 24 hours of an appointment will incur a charge of $50.